Privacy Policy

INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1 We welcome you to our website and thank you for your interest. Below, we would like to inform you about how we process your personal data when you use our website. Personal data refers to any information that can be used to personally identify you.

1.2 The data controller for this website, in accordance with the General Data Protection Regulation (GDPR), is [Store Name]. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 To protect your data and other confidential content during transmission, we use SSL or TLS encryption. An encrypted connection can be recognized by the "https://" prefix and the padlock symbol in the browser bar.


COLLECTION OF DATA DURING WEBSITE VISIT

If you use our website for informational purposes only without registering or providing us with other information we collect only the data that your browser transmits to our server so-called server log files This data necessary for the technical operation of the website includes

The visited website
Date and time of access
Amount of data transferred in bytes
Source or reference that directed you to the page
Browser used
Operating system used
IP address used if necessary anonymized

Processing is carried out in accordance with Article 6 1 f of the GDPR based on our legitimate interest in improving the stability and functionality of our website The data is not shared or used for any other purpose However we reserve the right to review server log files if there are specific indications of unlawful use



COOKIES
To make your visit to our website more enjoyable and to enable certain functions, we use so-called cookies on various pages. Cookies are small text files that are stored on your device. Some cookies are deleted at the end of the browser session (so-called session cookies), while others remain on your device and allow us or our partner companies to recognize your browser on your next visit (persistent cookies). Cookies may process information such as browser and location data, as well as IP address values.

Cookies are used in accordance with Article 6, paragraph 1, letter b) of the GDPR to fulfill the contract or in accordance with Article 6, paragraph 1, letter f) of the GDPR to safeguard our legitimate interests in the best possible functionality of the website and an effective, user-friendly design.

We may collaborate with advertising partners to make our website more interesting for you. For this purpose, when you visit our website, cookies from partner companies (so-called third-party cookies) may be stored on your device. You will be informed separately about the use of such cookies and the data collected.

Please note that you can configure your browser to be informed about the setting of cookies and decide individually whether to accept them or not. However, the functionality of our website may be limited if you do not accept cookies.

CONTACT
When you contact us (e.g., via a contact form or email), we collect personal data. The data collected is visible in the respective contact form and is used exclusively to respond to your inquiry or for technical administration. The legal basis for data processing is our legitimate interest under Article 6, paragraph 1, letter f) of the GDPR. If your contact aims to conclude a contract, Article 6, paragraph 1, letter b) of the GDPR also applies. Once your request has been processed, your data will be deleted, provided that there are no legal retention obligations.

DATA PROCESSING FOR ACCOUNT CREATION AND CONTRACT PROCESSING
In accordance with Article 6, paragraph 1, letter b) of the GDPR, personal data will continue to be collected and processed if provided for contract fulfillment or account creation. You can see what data is collected from the respective input forms.

You can delete your customer account at any time by sending a message to the data controller. The data provided will be stored and used for contract execution. After the contract has been fully executed or your customer account has been deleted, your data will be retained in compliance with tax and commercial regulations. After these periods, your data will be deleted unless you have expressly consented to further use of your data or we have reserved the right to use your data for a specific purpose, which we will inform you about.

USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only required data for the newsletter is your email address. Providing additional data is voluntary and will be used to personalize your communication.

We use the so-called double opt-in procedure for sending the newsletter. This means we will only send you a newsletter via email if you have expressly consented to receive it. We will then send you a confirmation email asking you to confirm your desire to receive future newsletters by clicking the corresponding link. By activating the confirmation link, you consent to the use of your personal data in accordance with Article 6, paragraph 1, letter a) of the GDPR.

When registering for the newsletter, we store the IP address provided by your internet service provider (ISP) as well as the date and time of registration to prevent potential misuse of your email address at a later time. The data collected upon registration is used exclusively for sending the newsletter.

You can unsubscribe from the newsletter at any time by clicking the link provided in the newsletter or by sending a message to the data controller. After unsubscribing, your email address will be immediately removed from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use your data in any other legally permitted way, which we will inform you about in this declaration.

6.2 Sending email newsletters to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to send you periodic offers for similar goods or services from our range via email. For this, we do not need your separate consent. Data processing is based solely on our legitimate interest in personalized direct advertising under Article 6, paragraph 1, letter f) of the GDPR.

If you initially objected to the use of your email address for this purpose, we will not send you emails. You have the right to object at any time to the use of your email address for the aforementioned advertising purposes, with future effect, by informing the data controller. In this case, you will only be charged the transmission costs according to basic rates. After receiving your objection, we will immediately stop using your email address for advertising purposes.


PROCESSING OF DATA FOR ORDER PROCESSING

7.1 The personal data we collect will be transmitted to the company responsible for delivery or to the shipping company in charge of delivery, to the extent necessary for the delivery of the goods. Your payment data will be transmitted to the financial institution responsible for processing the payments, to the extent necessary for payment processing. If payment service providers are involved, we will explicitly indicate this below. The legal basis for data transmission is Article 6(1)(b) of the GDPR.

7.2 Use of Payment Service Providers

  • PayPal: If you choose to pay via PayPal, credit card through PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, we will transmit your data to PayPal (Europe) S.a.r.l. et Cie, S.C.A. for payment processing. The transfer is based on Article 6(1)(b) of the GDPR and is only carried out to the extent necessary for payment processing. PayPal reserves the right to conduct a credit check. More information about PayPal's data protection policy is available in their privacy policy.

  • SOFORT: If you select "SOFORT" as your payment method, the payment is processed through SOFORT GmbH, to which we transmit your data. The data will only be transmitted to the SOFORT payment service provider for the purpose of processing the payment and only to the extent necessary for this purpose.

USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugin with Shariff Solution
Additional customs clearance fees and/or import duties are not included in the price and are the responsibility of the customer. Our website uses social plugins ("plugins") from the Facebook social network, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To protect your data when you visit our website, these buttons are not fully integrated as plugins but are embedded via an HTML link. This integration ensures that no connection to Facebook servers is established when you access a page with such buttons. Clicking on the button opens a new browser window that directs you to Facebook, where you can interact with the plugins after logging in. More information about Facebook’s privacy policy is available at: https://www.facebook.com/policy.php.

9.2 Google+ Plugin with Shariff Solution
Our website also uses social plugins from Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To protect your data, these buttons are integrated via an HTML link rather than a direct plugin. This ensures that no connection to Google+ servers is established when you visit a page with these buttons. Clicking on the button opens a new browser window that directs you to Google+, where you can interact with the plugins after logging in. More information about Google's privacy policy is available at: https://www.google.com/intl/de/policies/privacy/.

9.3 Instagram Plugin with Shariff Solution
Our website also uses social plugins from Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). These buttons are embedded via an HTML link to ensure no connection to Instagram servers is established when you visit a page with such buttons. Clicking the button opens a new browser window directing you to Instagram, where you can interact with the plugins after logging in. More information about Instagram’s privacy policy is available at: https://help.instagram.com/155833707900388/.

ONLINE MARKETING

10.1 DoubleClick by Google
This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to display relevant advertisements to users, improve campaign performance, and control ad impressions. Data processing is based on our legitimate interest in optimizing our website marketing under Article 6(1)(f) of the GDPR. More details on DoubleClick’s privacy policy can be found at: https://www.google.de/policies/privacy/.

10.2 Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and its conversion tracking tool provided by Google LLC. The conversion tracking tool measures ad effectiveness and helps allocate advertising costs fairly. More information about Google’s privacy policy is available at: https://www.google.de/policies/privacy/.

WEB ANALYTICS SERVICES

Google (Universal) Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to analyze website usage. Users can disable cookies, but doing so may limit some website features. More information about Google Analytics’ privacy guidelines is available at: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376.

RETARGETING/REMARKETING/RECOMMENDATION ADVERTISING

Facebook Custom Audience via Pixel Method
This website uses the "Facebook Pixel" from Facebook Inc. If explicit consent is given, it allows user behavior tracking after viewing or clicking on a Facebook ad. This process helps evaluate Facebook ads' effectiveness for statistical and market research purposes and can optimize future advertising efforts. The collected data remains anonymous and does not reveal user identities. However, Facebook may store and process the data for personalized advertising. More information about Facebook’s privacy policy: https://www.facebook.com/about/privacyl.

These data processing actions occur only with explicit consent under Article 6(1)(a) of the GDPR. Only users above 13 years old can consent to Facebook Pixel usage. If underage, parental or legal guardian consent is required.

Facebook Inc. is certified under the EU-U.S. Privacy Shield, ensuring data protection compliance with EU regulations. Users can disable cookies in their browser settings to prevent future storage. For more control over third-party cookies, users can visit the Digital Advertising Alliance website: https://www.aboutads.info/choices/.

Google AdWords Remarketing
Our website uses Google AdWords Remarketing, allowing ads to appear in Google search results and on third-party websites. This service is provided by Google LLC. Google sets a cookie in your browser, tracking your interests through a pseudonymous cookie ID and visited pages. This processing is based on our legitimate interest in optimizing website marketing under Article 6(1)(f) of the GDPR.

Further processing occurs only if users allow Google to link browsing history across devices to their Google account and use personal data for personalized ads. Users can opt out of cookie tracking through Google’s Ad Settings or disable third-party cookies via Digital Advertising Alliance: https://www.aboutads.info/choices/.

Google LLC is certified under the EU-U.S. Privacy Shield, ensuring compliance with EU data protection regulations. More information about Google’s data policies can be found at: https://www.google.com/policies/technologies/ads/.

Rights of the Data Subject

13.1 The applicable data protection laws grant you the following rights with respect to the processing of your personal data by the data controller, which we inform you about below. We inform you about:

  • Right of Access under Article 15 of the GDPR: Specifically, you have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the intended retention period or the criteria used to determine the retention period, the existence of a right to rectification, deletion, restriction of processing, objection to processing, the right to lodge a complaint with a supervisory authority, the origin of your data if not collected by us from you, the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the logic involved, as well as the consequences of such processing for you. You also have the right to be informed about the processing and the guarantees as per Article 46 of the Data Protection Act.

  • Right to Rectification under Article 16 of the GDPR: You have the right to rectify inaccurate and/or complete incomplete data we store.

  • Right to Erasure under Article 17 of the GDPR: You have the right to request the deletion of your personal data if the conditions of Article 17(1) of the GDPR are met. However, this right does not apply particularly if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

  • Right to Restriction of Processing under Article 18 of the GDPR: You have the right to request the restriction of the processing of your personal data for as long as the accuracy of your data is being verified, if you request the deletion of your data, or if you oppose the deletion of your data due to unauthorized processing and instead request the restriction of processing, or if you wish to use your data for the following purposes: data for the assertion, exercise, or defense of legal claims after we have received the data, after we no longer need this data once the purpose has been achieved, or if you object due to your particular situation, provided it has not yet been determined if our legitimate interests outweigh your rights.

  • Right to Information under Article 19 of the GDPR: If you have the right to obtain rectification, deletion, or restriction of processing, the data controller is required to communicate the rectification or deletion of personal data or the restriction of processing to each recipient to whom your personal data has been disclosed, unless this is impossible or involves a disproportionate effort. You have the right to be informed of such recipients.

  • Right to Data Portability under Article 20 of the GDPR: You have the right to receive your personal data provided to us in a structured, commonly used, and machine-readable format or to request the transfer of your personal data to another data controller, where technically feasible.

  • Right to Withdraw Consent under Article 7(3) of the GDPR: You have the right to withdraw your consent to data processing at any time, with effect for the future. In case of withdrawal, we will immediately delete the data unless further processing is based on another legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal.

  • Right to Lodge a Complaint under Article 77 of the GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, place of work, or the place of the alleged violation.

13.2 Right to Object: If we process your personal data based on our legitimate interest in the context of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future. If you exercise your right to object, we will stop processing the data in question. Further processing of the data will be stopped unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes. You can object as described above. If you exercise your right to object, we will stop processing the data in question for direct marketing purposes.

Duration of Personal Data Retention

The duration of personal data retention depends on the respective statutory retention periods (e.g., commercial and tax law). Upon expiration of the retention period, the corresponding data will be routinely deleted if it is no longer required for the performance of the contract and/or if we have no legitimate interest in retaining it.